VIV Privacy Policy

1. Introduction Welcome to VIV. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website, purchase our products (including aquariums, Sunscape lighting, and Jeff-I smart controllers), and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, username, or similar identifier.

• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

• Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.

• Technical & Usage Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting, and information about how you use our website and smart devices.

3. How We Use Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fulfilling your order).

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we need to comply with a legal or regulatory obligation.

4. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Your Legal Rights (GDPR Compliance) Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you are a resident of the European Economic Area (EEA), you have the right to:

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data (the “right to be forgotten”).

• Object to processing of your personal data.

• Request restriction of processing of your personal data.

• Request the transfer of your personal data to you or to a third party (Data Portability).

• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us.

6. Cookies You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Contact Us If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details set out below:

Email address: viv_aquarium@hotmail.com Business address:  CangZhou, China